Terms & Conditions

Effective Date: April 7, 2025

 

These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please refrain from using our website or services.

1. Acceptance of Terms

By using our site, you confirm that you have read, understood, and agree to be bound by these Terms and any amendments published from time to time.

2. Modification of Terms

Dracoweb reserves the right to modify these Terms at any time. Updated Terms will be posted on our website with a new effective date. Continued use of our website constitutes acceptance of those changes.

3. Services and Scope

3.1 Description of Services

Dracoweb offers a range of digital solutions, including but not limited to:

  • Website development (custom, WordPress, WooCommerce)

  • SEO & digital marketing

  • Email and retention marketing

  • AI agent development and automation

  • Brand and strategy consulting

3.2 Service Delivery

All services are provided based on individual project agreements. Specific scopes, timelines, and deliverables will be outlined in separate project contracts or proposals.

4. Intellectual Property Rights

4.1 Ownership

All materials, code, designs, and content developed by Dracoweb remain the property of Dracoweb until full payment is received. Upon full payment, ownership of client-specific deliverables will transfer to the client as defined in the project contract.

4.2 Use of Third-Party Materials

We may incorporate third-party content or tools into our services. Such materials are subject to their respective licenses, and Dracoweb is not liable for third-party intellectual property rights.

5. Payment, Refunds, and Cancellation

5.1 Payment Terms

Payments for services are due as per the terms specified in the project contract. Failure to meet payment obligations may result in suspension or termination of services.

5.2 Refunds

Refunds, if applicable, will be processed only under circumstances mutually agreed upon in writing. Once a project has commenced, refunds are generally not provided.

5.3 Cancellation

Either party may cancel the project in accordance with the termination clause outlined in the project contract. Cancellation fees may apply as detailed in the agreement.

6. Client Obligations

Clients agree to:

  • Provide timely access to required information, resources, and personnel.

  • Ensure that all content provided does not infringe on any third-party rights.

  • Cooperate fully in project-related communications and approvals.

  • Bear responsibility for any delays caused by lack of cooperation.

7. Disclaimer and Limitation of Liability

7.1 Disclaimer

Dracoweb’s services are provided “as is” without warranties of any kind, either expressed or implied. We do not guarantee specific outcomes or results, as these are subject to various external factors.

7.2 Limitation of Liability

In no event shall Dracoweb be liable for any indirect, incidental, or consequential damages, including loss of profits, revenue, or data, arising from the use or inability to use our services.

8. Indemnification

Clients agree to indemnify, defend, and hold harmless Dracoweb and its officers, employees, and agents from any claims, damages, or losses arising out of or relating to the client’s use of our services or violation of these Terms.

9. Confidentiality

Both parties agree to maintain the confidentiality of proprietary and sensitive information disclosed during the course of the engagement. This obligation shall continue beyond the termination of services.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

10.2 Jurisdiction

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Kolhapur, Maharashtra.

11. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

12. Entire Agreement

These Terms, together with any project-specific agreements, constitute the entire agreement between you and Dracoweb regarding the use of our services and supersede all prior understandings or agreements.

13. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:
Dracoweb HQ
10, B Wing, Chavan Park, Maratha Colony, Kasaba Bawada,
Kolhapur – 416003, Maharashtra, India
Email: scale@dracoweb.in
Phone: +91 7387999785